I get the error message: 'unable to download the file'. What should I do ?

Short description of the error message
The connection to the server with the provided name was established, but the file could not be downloaded for various reasons.

Solution suggestions
Please check the following - if you are updating:

a. From the Update server in your Local Area Network

Make sure you have the correct server listed in the "Location" section.

1. Try rebooting your computer
2. Contact your System Administrator to check the consistency of the mirror
3. If the problem persists, your System Administrator should make an update of the mirror.
4. If the problem still can not be solved, contact support

b. Direct from the Eset's web server

1. Check all connections and try again.
2. Try rebooting your computer.
3. If the problem persists, wait for about half an hour, then try again.
4. If the problem still cannot be solved, contact support.