I get the message: "Server connection could not have been established". What is next ?

Short description of the error message
The server with the provided name (in most cases the Eset's web server or proxy server) is not known.

Solution suggestions
Please check the following:

1. Make sure your internet connection is established
2. Make sure you have the correct server listed in the "Location" section.
3. If you are using firewall, make sure it is set so that it allows NOD32CC to connect to the update server and must be allowed to download the updates (e.g. for Zone Alarm firewall: in the Programs Tab, for NOD32CC (program) select: "Allow Connect and Allow Server for both Local and Internet")
4. If you are using proxy server, make sure the parameters to connect to it have been entered in the "Connection setup" dialog window.Make sure that the address and port of the proxy server is correct and if it is running.
5. Try rebooting your computer
6. If the problem persist - contact support